FAQ

Q. How do I install my presets?

A. You will receive a set of instructions with your order.

 

Q. Are all of your downloads instant?

A. Yes, all of our downloads are instant. You will immediately receive an email with a link to download your purchased item(s).

 

Q. What if I lose my presets?

A. Once you have purchased our presets and downloaded them to your computer, you are responsible for backing up your purchase. We recommend backing them up to an external hard drive, USB drive, or any cloud service. If you cannot locate your preset files after a hard drive crash or when changing computers, we will attempt to assist you. Please be sure to backup your order today!

 

Q. Are the Presets & Actions compatible with MAC?

A. All of our actions and presets are fully compatible with PC and Mac.

 

Q. What payment methods are accepted?

A. For convenience, we accept PayPal and all major credit cards, including American Express, VISA, MasterCard and Discover

 

Q. What is your return policy?

A. Due to the digital nature of our products, we do not provide refunds or exchanges once they have been purchased, which is the industry standard. If you have any questions about your purchase, we will be happy to help you.